I gave a four star rating because I am pleased with both management and my stay here at Sienna Place. I have been living here for two years and renewing for a third soon. The staff are friendly and outgoing. There is always a monthly event happening for residents to get involved, sort of a meet and greet. I love the conveniences Sienna Place has to offer such as it's business center (computer/printer access), a movie room with comfy lounge chairs (this comes in handy when I have my grandkids over), and an exercise room! I do not have to make an extra trip to the library or pay for a membership just to get fit!
Whenever I had maintenance issues, it was addressed in a timely manner. They always kept the lines of communication open especially if something was going to take a little more time to fix. If I had any concerns I always felt confident to bring my concerns to them and know that they will do their best in trying to address any issue I had.
So why not give them 5 stars? Well as with many other apartments and neighborhoods there are things that are going to take place that are not within the control of Sienna Place, such as theft, transients, and noise. It doesn't happen often, but when it does occur from time to time, Sienna Place does try to resolve it to the best of their ability. And as far as bugs (bed bugs and roaches) I have never had them in my apartment the whole time living at Sienna Place, thank goodness!!! Oh, and they are great at doing safety routine maintenance checks on your fire/carbon smoke alarms, and water heaters as well as routine bug spraying.
As with any review, it's just someone's else's opinions/perspective on what they feel about a person, place, or thing. So this is my review, but as you already know, unless you try it out for yourself, no ones review is completely an accurate idea of how your stay is going to be!!!